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Customer Comments
Below are unedited customer comments shown
as received with the only changes being spelling corrections
Futronix Lighting customer web site page:
Controlling the lighting is a Futronix dimmer panel mounted on the
wall. Its remote codes are programmed into the Sony Remote. The unit
is excellent in that it can control a number of lighting circuits,
hence I fitted ceiling downlighting, floor lights and fibre optic
lighting into the coffee table. It looks very impressive when you
activate the programme macros. The whole lighting system cost less
than £400. This has to be one of my best buys. Many really high-tech
lighting systems are simply too expensive. There is no way I could
justify spending thousands of pounds on a unit I could get at a fraction
of the cost. Futronix is a very friendly company providing excellent
customer service.
Futronix P100 customer web site page:
I really didn't want to ruin my home cinema room with having to get
up and set light dimmers to a level that would be good for watching
a film. So I searched the internet for a solution - namely a remote
control light switch.
I came across a few different types, but they all seemed to be too
commercial for what I needed. I then ' stumbled' upon the Futronix
site. This site has domestic dimmers for sale in the form of the P100
Eclipse. This was it!! I had found what I was looking for, all for
an amazing price. The only downside about this unit was the size of
the remote control that comes with it, but I knew that I would be
using a universal remote, so this remote was just stored in my cupboard
(along with all the other remotes!).
Jason
Thanks so much for an incredible product at an amazing price. I have been living with a P400 in my front room for about 18 months now, and it has never let me down. We just chatted about this as I am thinking about another one for my kitchen. The resounding conclusion is that it has changed our lives! I am placing an order for another P400 tomorrow!
Ian B
Thanks, I spoke with your staff yesterday evening who sorted the problem with absolute ease and courtesy. Please pass on my appreciation to them, and I thank you for the excellent customer support on this occasion.
Herbert B
Hello again, I am in the process of moving and before I sell my house and leave the P400 which I have enjoyed, I want to be sure that the P400 and the P800 are still available in the US (in brass) and if so what is the current cost so that I can purchase a new dimmer when I relocate. Thanks
Mark, Cheshire
The P400 dimmer I purchased from you is still going strong and an
outstanding product. It controls the lighting in a small home cinema
installation and still amazes my guests with its programmed light
shows. I would like to receive one of your new brochures. Thanks again
for a well engineered product.
Robert, Surrey
Hi, I purchased a couple of P100 's from you last year and have been
very pleased with them. I now want to buy two more white P100 's but
don't need the remote control ( as I already have one ) how much would
you sell them to me for without the remote controls or manuals?
Tony
I have to say that everyone that has seen the Futronix P800 in action
is extremely impressed - the electrician was very complementary about
the ease of installation and I would recommend the system to anyone
that was looking for a lighting control system. In fact one of my
work colleagues ordered a P100 from my recommendation....
Ralf S.
Dear Sirs
Enclosed you will find some pictures of my home-cinema. I have been
building it for the last one and a half years, just completing it
this year.
I have used a P800 dimmer and I think it was the best solution for
my cinema. I hope you will enjoy the pictures! click
here to go to home cinema pictures
David S.
I just wanted to say thanks for fixing my P400 dimmer unit so quickly.
It's quite rare these days that you get good service from a company
but you did a great job and I am very grateful with your fast, efficient,
and good quality service. I would thoroughly recommend yourself and
your products to anyone.
> > Many Thanks
Howard
Dear Sir
I've tried what you suggested and.....it works. Frustration over!
Many thanks for your assistance, and for the extremely quick reply.
My general experience of support services is quite poor, and it is
heartening to find a company that provides such an excellent level
of support as yours.
Thanks again,
S. Kirby
Dear Sir,Madam
I have finally fitted the P400 dimmer I bought earlier this year.
Thankfully it was a lot easier to fit than I had first imagined. The
Instruction manual is comprehensive and easy to understand making
the whole job of fitting and programming relatively straightforward.
The ability to set scenes about a room depending on activity is a
luxury that doesn't necessarily cost fortunes.
Regards
Mark
I would like to, albeit a little belatedly, offer my sincere thanks to all those who I have dealt with in sales and support at Futronix whilst setting up my Enviroscene system.
Praise enough if there was a fault with the system, but the problem eventually boiled down to a small number of faulty (Low voltage lighting) transformers in a couple of circuits. So, with those replaced, the units re-installed and programmed I was able to enjoy a pleasantly illuminated Christmas!
With much appreciation and kind regards.
Herbert
Hello, I recently bought a P400 dimmer and am very pleased, in fact
I would like to order another dimmer, a P100. I have also spoken with
other persons in my firm about these dimmers and they are also interested
in the Futronix line of dimmers.
Thanks
Tim
I have now fitted 7 of your P100 to P800 range of dimmers in customers'
home cinema rooms. They are all working fantastic, with extremely
high reliability, and extremely happy customers! I first fitted the
P800 in my own cinema room, thinking I may have gone a little over
the top, but upon completion of the programming quickly realised that
this dimmer was the most impressive piece of kit in the whole room!!
No home cinema would be complete without one! I shall carry on recommending
your products to all future customers.
Web comment
As for the Futronix, I have a P800 which I had professionally wired in (well my electrician was putting in dedicated Home Cinema cabling & CAT5e so cost me little to add!).
The electrician was very pleased with the device and ease of install. The instructions for installation and use are very clear, and I have had one occasion to speak to Futronix to later clarify which low voltage transformers I should use with it, and found them extremely helpful.
Best of all, much to the annoyance of one of my pals, the P800 outperforms his Lutron controller in its functionality. :laugh: :clap: :rotfl:
So...
I would also recommend Futronix without any hesitation at all.
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